Mary Watkins

UX Design & Research

Selected Case Studies

Case Studies

Mapping the whole student journey at UC Santa Cruz

How a cross-campus committee mapped where undergraduates get stuck, from first college search to life as an alum.

Dealing with complexity: the Opus Project

We replaced a 25-year-old paper process for faculty reviews. Testing reshaped the navigation, and a first-year fix restored data accuracy and user trust.

Building an identity system for a university-wide WordPress rollout

How do you create components that serve dozens of departments, without making everyone feel like they're wearing the same outfit?

See all case studies

About

I’ve spent the past twenty years designing digital experiences at UCLA and UC Santa Cruz. I’m motivated by using the power of human-centered design for the common good, making the complex simple, and the boring delightful.

Contact

mary@marywatkinsdesign.com
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